2272 Larkin Circle, Sparks, NV 89431 Interstate 80 EXIT #21
Telephone: +800-777-5365 FAX: +(775) 359-5839 E-mail:

Peterbilt Customer Satisfaction Survey

Please provide some key information about your visit so that we can continue to improve and provide you with the best customer experience.

Thank you!

1. * Which Peterbilt dealer did you most recenlty visit?

Please tell us the following:

2. * What was the purpose of your visit? (Select all that apply)

3. * What is the model year of your truck?

Please enter the model year:

4. * What is the make of your truck?

Please select one of the following OEM's.

5. * What is the model of your truck?

6. * How likey are you to recommend this Peterbilt dealership to others?

 Extremely likely Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely Extremely unlikely

7. * How likely are you to visit this Peterbilt dealership again?

 Extremely likely Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely Extremely unlikely

8. * How would you rate your overall visit to this Peterbilt dealership?

 Extremely satisfied Moderately satisfied Slightly satisfied Neutral Slightly dissatisfied Moderately dissatisfied Extremely dissatsified

9. * How well did this dealership meet your needs?
(was your truck repaired and ready when promised; were the parts you looking for in-stock, etc.)

 Exceptional Excellent Very good Good Fair Poor Very Poor

10. List three items that you think would help improve the customer experience at this dealership.

11. Please provide the invoice number from your transaction.

12. If you would like a representative from the dealership you visited to contact you regarding your expierience please provide the following information.